Customer service and the equipment and price of it over the holidays, on sale, was amazing! Will definitely consider in the future when looking to purchase other equipment.
I am very impressed with the quality of this machine. Putting it together every nut and bolt fit perfectly, all moving parts, rails and cables are top notch. I also want to give a big shout out to Chris at Gym Concepts for his expertise and all his help with the sale and especially for setting up the delivery ( even sent me a picture of it been loaded on the delivery truck) very professional and punctual thanks again Chris, I’m looking forward in the coming months to head down to Gym Concepts for some in store shopping.
Delivery and set up was excellent. This stepper is easy to use, especially for someone with Rheumatoid Arthritis. The fact that the back of the seat can recline makes exercising so comfortable. The arms are great because they move straight back not upwards. I'm 5' tall and seat adjusts to suit me well. I love this machine. I put it in the sunroom and can look outside to the gardens. Very happy. I used NuStep while in rehab. Spirit Fitness is every bit as good and has more features.
These commercial grade urethane dumbbells are exactly what I was looking for!! SF is the only company I could find in Ontario that makes incremental weights available to residential buyers. Great quality. Love the feel and balance. So happy to finally find a matching set from 5-50lbs on the 2.5lb increment!! Thank-you Gym Concepts for carrying great quality products like these and for the outstanding service!!
Could not be more happy. Was worried a bit since shipping was long but contacted customer support and they replied fast. They even sent me a picture of the truck with the crate in it!
Took almost a day to assemble but well worth the effort.Fits all of my need!
Only thing I could not figure is what are the 4 L-Shaped pin in the front used for
Great product, easy to assemble and works great
Customer service and the equipment and price of it over the holidays, on sale, was amazing! Will definitely consider in the future when looking to purchase other equipment.
Stumbled across this company thankfully, and purchased the SF3. I was extremely satisfied with the customer service ( Chris and Rick) and how quick the delivery was. Even when there was a small issue with the piece, The team immediately rectified it and sent out the new piece that day. Can’t recommend them enough, my only regret is only wish I found them sooner. ))
